Our support for TLS v1.0 & v1.1 is ending
Scheduled Maintenance Report for PayTrace
Completed
The scheduled maintenance has been completed.
Posted 5 days ago. Jan 17, 2017 - 16:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 days ago. Jan 17, 2017 - 14:01 PST
Update
**REMINDER**

Detailed Info

If you are currently using either TLS v1.0 or v1.1 you need to upgrade your operating system and or internet browser to a version that supports TLS v1.2.
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PayTrace Virtual Terminal and API Integrations could be impacted by this change.
If you're a virtual terminal user and uncertain whether your operating system and/or browser supports TLS v1.2, please test it by navigating to: https://beta.paytrace.com If you're able to get to the URL without an SSL error your operating system is successfully connecting via TLS 1.2.

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If you have an integration with a PayTrace API, please send a test API request to the endpoint URL below that corresponds with the API you are using.
JSON API - https://apibeta.paytrace.com
Traditional API - https://beta.paytrace.com/api/default.pay
Posted 11 days ago. Jan 11, 2017 - 15:47 PST
Update
**REMINDER**

Detailed Info

If you are currently using either TLS v1.0 or v1.1 you need to upgrade your operating system to a version that supports TLS v1.2.

PayTrace Virtual Terminal and API Integrations could be impacted by this change.
If you're a virtual terminal user and uncertain whether your system supports TLS v1.2, please test it by navigating to: https://beta.paytrace.com. If you're able to get to the URL without an SSL error your operating system is successfully connecting via TLS 1.2.

If you have an integration with a PayTrace API, please send a test API request to the endpoint URL below that corresponds with the API you are using. These endpoints will not exist after 1/17/2017.
JSON API - https://apibeta.paytrace.com
Traditional API - https://beta.paytrace.com/api/default.pay
Posted 3 months ago. Nov 04, 2016 - 09:54 PST
Update
Thanks for the feedback! We do our best to make merchants happy.
You asked and you got it. We're allowing additional time for users to make updates by extending the timeline for disabling TLS v1.0 & TLS v1.1 from June 15th, 2016 to January 17th, 2017 at 8:00-10:00 PDT.

If you are currently using either TLS v1.0 or v1.1 you need to upgrade your operating system to a version that supports TLS v1.2.
PayTrace Virtual Terminal and API Integrations could be impacted by this change.

If you're a virtual terminal user and uncertain whether your system supports TLS v1.2, please test it by navigating to: https://beta.paytrace.com. If you're able to get to the URL without an SSL error your operating system is successfully connecting via TLS 1.2.

If you have an integration with a PayTrace API, please test it by sending your API request to https://beta.paytrace.com/api/default.pay
Posted 8 months ago. Jun 01, 2016 - 11:50 PST
Update
In order to allow additional time for users to make necessary updates, we’re extending the timeline for disabling TLS v1.0 & TLS v1.1 to June 15th. It’s necessary for PayTrace to disable TLS v1.0 & TLS v1.1 in order to stay in-line with processing networks & PCI requirements for TLS v1.2 only connections. Therefore, we won’t be able to delay this timeline further.

Connections to the Virtual Terminal and API by Merchants, Resellers & Integrators may be affected by this change.

If you’re uncertain whether your system supports TLS v1.2, please test it by navigating to: https://beta.paytrace.com. If you’re able to get to the URL without an SSL error your operating system is successfully connecting via TLS 1.2.
Posted 10 months ago. Apr 05, 2016 - 16:42 PST
Update
You may now test TLS 1.2 on your computer and/or server by going to: https://beta.paytrace.com If you are able to get to the URL without an SSL Error your Operating System is successfully connecting via TLS 1.2
Posted about 1 year ago. Dec 21, 2015 - 12:05 PST
Update
Due to environment and SSL constraints, TLS v1.0 & TLS v1.1 will both be combined in the maintenance window on April 15th, 2016.
Posted about 1 year ago. Dec 02, 2015 - 11:32 PST
Scheduled
Due to PCI requirements PayTrace is discontinuing service to TLS v1.1 users. If you are currently using TLS v1.1 you need to upgrade your operating system to a version that supports TLS v1.2.
TLS v1.1 will no longer be in service on April 15th, 2016.
Posted over 1 year ago. Oct 12, 2015 - 10:25 PST
This scheduled maintenance affected: Transaction Processing, JSON API, Virtual Terminal, Traditional API & Secure Checkout, Reports - Billing | Invoicing, and Branded Site.