PayTrace was able to identify the issue causing last nights failed connection to TSYS. We have fixed the issue and resubmitted last nights 8:00pm PST settlement. Batch reports are being emailed to all impacted merchants for the transactions that are pending.
Posted 3 months ago. Jan 16, 2019 - 09:41 PST
It appears that there was an issue with connection to the TSYS platform last night for the 8:00pm PST time slot. We are currently looking into the issue and have our techs working on a resolution. We will provide updates as they become available.
Posted 3 months ago. Jan 16, 2019 - 08:32 PST
This incident affected: Processing Networks (TSYS (Vital)).