All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com
Transactional Processing
Operational
Traditional
Operational
EMV
Operational
Checks
Operational
PayTrace Go App
Operational
JSON API
Operational
90 days ago
100.0
% uptime
Today
Virtual Terminal
Operational
90 days ago
100.0
% uptime
Today
Traditional API & Secure Checkout
Operational
90 days ago
100.0
% uptime
Today
Reports - Billing | Invoicing
Operational
Branded Site
Operational
Documentation
Operational
5-Star Support
Operational
Processing Networks
Operational
90 days ago
100.0
% uptime
Today
TSYS (Vital)
Operational
Global Payments (GBL)
Operational
First Data North (FDT)
Operational
NGT TDC (NPT)
Operational
Magensa (MAG)
Operational
Payliance TransfusionBOC (CYBR)
Operational
Sage Payment Solutions (EFT)
Operational
EPX
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 13, 13:51 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 13, 11:14 PDT
Investigating -
Our systems have detected degraded performance affecting the processing network EPX. During this time, you may experience slower than normal load times or processing delays.
Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.
Aug 13, 10:20 PDT