Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 01, 2016 - 15:00 PDT
Update
The following changes to the PayTrace system will go into effect, November 1st, 2016.
Posted Oct 31, 2016 - 10:36 PDT
Scheduled
PayTrace is actively monitoring card brand rules and regulation changes. We are continually making updates to our system to ensure compliance.
The following changes to the PayTrace system will go into effect, October 31, 2016.
New Rules for Sales and Authorization Credit Card Transactions:
o Per new regulations, sale transactions can no longer be adjusted.
o All authorization transactions could incur additional fees if adjusted over the original authorized amount.
Products impacted:
Virtual Terminal, API Integrations, and Shopping/Payment Cart transactions
Managing New Rules for Sales and Authorization Credit Card Transactions:
Sales/Pending Settlement Status
o Amount adjustments on any transaction processed as a "sale" or in a pending settlement status "authorized and captured" transaction, through Virtual Terminal, API Integrations, and Shopping/Payment Cart transactions will no longer be allowed.
Authorization Only Transactions
o On transactions processed as an "authorization" through the Virtual Terminal, API Integrations, and Shopping/Payment Cart transactions, we will continue to allow amounts to be adjusted up or down, until the transactions are captured for settlement.
o In the Virtual Terminal, if the merchant adjusts the transaction above the authorized amount we will present a warning and require confirmation they want to adjust the amount.
Posted Oct 04, 2016 - 07:57 PDT
This scheduled maintenance affected: JSON API and Virtual Terminal.