TSYS Transaction Processing Delays

Incident Report for PayTrace

Resolved

TSYS transaction processing is back up and running at full speed. We will provide a postmortem after we gather all information around the root cause.

Posted Feb 26, 2020 - 13:58 PST

Investigating

We are currently investigating an issue connecting to the TSYS processing platform.
Merchants using the TSYS platform are currently not getting responses to transaction requests.

Posted Feb 26, 2020 - 13:58 PST

This incident affected: Processing Networks (TSYS (Vital)).