All Systems Operational
About This Site
All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com
Transactional Processing
Operational
Traditional
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Operational
EMV
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Operational
Checks
Operational
PayTrace Go App
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Operational
JSON API
Operational
Virtual Terminal
Operational
Traditional API & Secure Checkout
Operational
Reports - Billing | Invoicing
Operational
Branded Site
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Operational
Documentation
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Operational
5-Star Support
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Operational
Processing Networks
Operational
TSYS (Vital)
Operational
Global Payments (GBL)
Operational
First Data North (FDT)
Operational
NGT TDC (NPT)
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Operational
Magensa (MAG)
Operational
Payliance TransfusionBOC (CYBR)
Operational
Sage Payment Solutions (EFT)
Operational
EPX
Operational
Operational
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Maintenance
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No data exists for this day.
had a major outage.
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Scheduled Maintenance
Introducing the new PayTrace Product List Feature Sep 8, 2025 10:00-11:00 PDT
We are excited to announce the launch of our new Product List feature, which helps you:
Enter your full catalog of products into the PayTrace Virtual Terminal
Submit enhanced data with each transaction
Comply with Visa’s new CEDP requirements: https://paytrace.net/blog/cedp-what-can-your-invoice-data-do-for-you
Create Your Product List Now
Log into the Virtual Terminal at https://paytrace.com/login.pay
Click “Account” in the menu on the left
Select “Enhanced Data”
Follow the instructions in our step-by-step user guide: https://paytrace.net/hubfs/paytrace_website/files_pdf/PayTrace_Custom-Product-Lists-Guide.pdf
or
Video walkthrough to easily create your custom product list: https://www.youtube.com/watch?v=8xTqQFxmOYA
Thanks,
PayTrace
Posted on Aug 26, 2025 - 10:02 PDT
Enter your full catalog of products into the PayTrace Virtual Terminal
Submit enhanced data with each transaction
Comply with Visa’s new CEDP requirements: https://paytrace.net/blog/cedp-what-can-your-invoice-data-do-for-you
Create Your Product List Now
Log into the Virtual Terminal at https://paytrace.com/login.pay
Click “Account” in the menu on the left
Select “Enhanced Data”
Follow the instructions in our step-by-step user guide: https://paytrace.net/hubfs/paytrace_website/files_pdf/PayTrace_Custom-Product-Lists-Guide.pdf
or
Video walkthrough to easily create your custom product list: https://www.youtube.com/watch?v=8xTqQFxmOYA
Thanks,
PayTrace
Posted on Aug 26, 2025 - 10:02 PDT
System Maintenance Saturday, September 13, 2025 Sep 13, 2025 22:00-23:00 PDT
On Saturday, September 13, 2025, we will be performing planned maintenance on all PayTrace systems.
Beginning at 10:00 pm (PT), all PayTrace services, including transaction processing and account access, will be unavailable for a period of up to 60 minutes. If you have any questions, please contact Client Services at support@paytrace.com.
We apologize for any inconvenience, and thank you for your understanding as we work to maintain the security and performance of the PayTrace services.
Posted on Aug 13, 2025 - 11:26 PDT
Beginning at 10:00 pm (PT), all PayTrace services, including transaction processing and account access, will be unavailable for a period of up to 60 minutes. If you have any questions, please contact Client Services at support@paytrace.com.
We apologize for any inconvenience, and thank you for your understanding as we work to maintain the security and performance of the PayTrace services.
Posted on Aug 13, 2025 - 11:26 PDT