All Systems Operational

About This Site

All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com

Uptime over the past 90 days. View historical uptime.
Transactional Processing Operational
Traditional Operational
EMV Operational
Checks Operational
PayTrace Go App Operational
JSON API Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Traditional API & Secure Checkout Operational
90 days ago
100.0 % uptime
Today
Reports - Billing | Invoicing Operational
Branded Site Operational
Documentation Operational
5-Star Support Operational
Processing Networks Operational
90 days ago
100.0 % uptime
Today
TSYS (Vital) Operational
Global Payments (GBL) Operational
First Data North (FDT) Operational
NGT TDC (NPT) Operational
Magensa (MAG) Operational
Payliance TransfusionBOC (CYBR) Operational
Sage Payment Solutions (EFT) Operational
EPX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

System Maintenance Tuesday, May 26, 2026 May 26, 2026 22:00-23:00 PDT

On Tuesday, May 26th, we will be performing planned maintenance on all PayTrace systems.

Beginning at 10:00 pm (PT), all PayTrace services, including transaction processing and account access, will be unavailable for a period of up to 60 minutes. If you have any questions, please contact Client Services at support@paytrace.com.

We apologize for any inconvenience and thank you for your understanding as we work to maintain the security and performance of the PayTrace services.
Posted on Apr 22, 2026 - 16:19 PDT
System Metrics Month Week Day
Virtual Terminal | Traditional API | Secure Checkout Uptime
Fetching
JSON API Uptime
Fetching
Branded Site Uptime
Fetching
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
PayTrace Telephone Support Unavailable
Completed - The scheduled maintenance has been completed.
Apr 21, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:00 PDT
Scheduled - PayTrace telephone support will be unavailable on Tuesday April 21st, from 8 AM PDT to 9 AM PDT due to a Client Services team meeting. However, email support will still be available through support@paytrace.com.

We appreciate your understanding.
Apr 20, 10:20 PDT
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

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