All Systems Operational

About This Site

All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com

Uptime over the past 90 days. View historical uptime.
Transactional Processing Operational
Traditional Operational
EMV Operational
Checks Operational
PayTrace Go App Operational
JSON API Operational
Virtual Terminal Operational
Traditional API & Secure Checkout Operational
Reports - Billing | Invoicing Operational
Branded Site Operational
Documentation Operational
5-Star Support Operational
Processing Networks Operational
TSYS (Vital) Operational
Global Payments (GBL) Operational
First Data North (FDT) Operational
NGT TDC (NPT) Operational
Magensa (MAG) Operational
Payliance TransfusionBOC (CYBR) Operational
Sage Payment Solutions (EFT) Operational
EPX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Virtual Terminal | Traditional API | Secure Checkout Uptime
Fetching
JSON API Uptime
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Branded Site Uptime
Fetching

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Intermittent Login and Site Performance Issues
Resolved - Our DevOps team has identified the issue and rolled out a successful fix. The platform has stabilized, and the site is back up and running at full speed. Thank you for your patience while we worked to resolve this!
Oct 27, 08:24 PDT
Investigating - We are currently receiving reports that some users are experiencing difficulties logging into the platform, often requiring multiple attempts to access their accounts.

Our initial investigation indicates that the primary issue is stemming from the customer loading page, which is consequently causing other areas of the site to run slower than normal.

Please be assured that our DevOps team is fully aware of the situation and has all hands on deck actively working to identify the root cause and restore full functionality as quickly as possible.

We apologize for any disruption this may cause to your workflow. We will provide another update as soon as we have more information, or the moment the issue has been fully resolved.

Thank you for your patience and understanding.
Oct 27, 07:19 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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