All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com
Transactional Processing
Operational
Traditional
?
Operational
EMV
?
Operational
Checks
Operational
PayTrace Go App
?
Operational
JSON API
Operational
90 days ago
100.0
% uptime
Today
Virtual Terminal
Operational
90 days ago
100.0
% uptime
Today
Traditional API & Secure Checkout
Operational
90 days ago
100.0
% uptime
Today
Reports - Billing | Invoicing
Operational
Branded Site
?
Operational
Documentation
?
Operational
5-Star Support
?
Operational
Processing Networks
Operational
90 days ago
100.0
% uptime
Today
TSYS (Vital)
Operational
Global Payments (GBL)
Operational
First Data North (FDT)
Operational
NGT TDC (NPT)
?
Operational
Magensa (MAG)
Operational
Payliance TransfusionBOC (CYBR)
Operational
Sage Payment Solutions (EFT)
Operational
EPX
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Mar 13, 10:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:30 PDT
Scheduled -
We are upgrading our connection to the Fiserv Processing Platform. Testing will happen on Wednesday, March 13th, from 9:30 am PST to 10:30 am PST. We will have all hands-on deck to ensure the testing goes smoothly.
After we successfully test the connection, we will be moving all our Fiserv processing to the updated system on Saturday, March 16th, 2024.
We appreciate your patience and understanding as we continue to make PayTrace an even better solution. If you have any questions, please contact our 5-star support team at support@paytrace.com or (888) 806 6545.