All Systems Operational

About This Site

All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com

Transactional Processing Operational
Traditional ? Operational
EMV ? Operational
Checks Operational
PayTrace Go App ? Operational
JSON API Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Traditional API & Secure Checkout Operational
90 days ago
100.0 % uptime
Today
Reports - Billing | Invoicing Operational
Branded Site ? Operational
Documentation ? Operational
5-Star Support ? Operational
Processing Networks Operational
TSYS (Vital) Operational
Global Payments (GBL) Operational
First Data North (FDT) Operational
Chase Paymentech (CPT) Operational
Heartland Payments (HRT) Operational
Trident (MES) Operational
NGT TDC (NPT) ? Operational
Magensa (MAG) Operational
Payliance TransfusionBOC (CYBR) Operational
Sage Payment Solutions (EFT) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Virtual Terminal | Traditional API | Secure Checkout Uptime
Fetching
JSON API Uptime
Fetching
Branded Site Uptime
Fetching
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - First Data North transaction processing is back up and running at full speed. We apologize for the inconvenience.
Sep 16, 09:04 PDT
Identified - We have identified the issue impacting processing and are working with FDT to restore the connection. We will be sure to provide updates as they become available. Thank you for your patience.
Sep 16, 09:00 PDT
Investigating - We are currently investigating issues affecting the ability to process transactions on the First Data North Processing Platform. Our technology teams are working with First Data to see when their network will be back up and running and to find out if there is anything we need to do on our end to restore the connection. FYI: This appears to be an outage impacting all First Data North customers at this time. We will be sure to provide updates as they become available. Thank you for your patience as we work to end this interruption.
Sep 16, 08:22 PDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.