All Systems Operational

About This Site

All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com

Transactional Processing Operational
Traditional ? Operational
EMV ? Operational
Checks Operational
PayTrace Go App ? Operational
JSON API Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Traditional API & Secure Checkout Operational
90 days ago
100.0 % uptime
Today
Reports - Billing | Invoicing Operational
Branded Site ? Operational
Documentation ? Operational
5-Star Support ? Operational
Processing Networks Operational
TSYS (Vital) Operational
Global Payments (GBL) Operational
First Data North (FDT) Operational
Chase Paymentech (CPT) Operational
Heartland Payments (HRT) Operational
Trident (MES) Operational
NGT TDC (NPT) ? Operational
Magensa (MAG) Operational
Payliance TransfusionBOC (CYBR) Operational
Sage Payment Solutions (EFT) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Virtual Terminal | Traditional API | Secure Checkout Uptime
Fetching
JSON API Uptime
Fetching
Branded Site Uptime
Fetching
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.
Jul 1, 06:51 PDT
Investigating - Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.
Jul 1, 06:50 PDT
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022
Resolved - Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.
Jun 26, 03:16 PDT
Investigating - Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.
Jun 26, 03:16 PDT
Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.