All Systems Operational

About This Site

All PayTrace systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see any updates here, please email our support team at support@paytrace.com

Uptime over the past 90 days. View historical uptime.
Transactional Processing Operational
Traditional ? Operational
EMV ? Operational
Checks Operational
PayTrace Go App ? Operational
JSON API Operational
90 days ago
99.99 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Traditional API & Secure Checkout Operational
90 days ago
99.99 % uptime
Today
Reports - Billing | Invoicing Operational
Branded Site ? Operational
Documentation ? Operational
5-Star Support ? Operational
Processing Networks Operational
TSYS (Vital) Operational
Global Payments (GBL) Operational
First Data North (FDT) Operational
Chase Paymentech (CPT) Operational
Heartland Payments (HRT) Operational
Trident (MES) Operational
NGT TDC (NPT) ? Operational
Magensa (MAG) Operational
Payliance TransfusionBOC (CYBR) Operational
Sage Payment Solutions (EFT) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Virtual Terminal | Traditional API | Secure Checkout Uptime
Fetching
JSON API Uptime
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Branded Site Uptime
Fetching
Past Incidents
Sep 26, 2022
First Data Processing Platform Issue
Resolved - Our technology team has fixed the issue impacting the First Data connection. You are now able to process transactions like normal.

Thank you for your patience during this issue.

PayTrace
Sep 26, 10:14 PDT
Investigating - We are currently investigating issues affecting the ability to process transactions on the First Data Processing Platform. Our technology teams are working with First Data to see what is causing the error when processing. We will be sure to provide updates as they become available.
Sep 26, 09:59 PDT
First Data Processing Platform Issue
Resolved - Our technology team has fixed the issue impacting the First Data connection. You are now able to process transactions like normal.

Thank you for your patience during this issue.

PayTrace
Sep 26, 07:53 PDT
Investigating - We are currently investigating issues affecting the ability to process transactions on the First Data Processing Platform. Our technology teams are working with First Data to see what is causing the error when processing. We will be sure to provide updates as they become available.
Sep 26, 07:31 PDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

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