Potential Protect.js API Interruption

Incident Report for PayTrace

Resolved

We have identified and resolved the issue impacting PayTrace Protect. Please have you or your customers clear their browser cache and attempt the transaction again.

We apologize for the inconvenience and thank you for your patience.

Posted Apr 05, 2022 - 12:56 PDT

Investigating

We are currently experiencing an outage with our Protect.js API. Our teams are working on a resolution. However, all other APIs are functioning normally.

We apologize for the inconvenience and appreciate your patience.

Posted Apr 05, 2022 - 11:39 PDT

This incident affected: Traditional API & Secure Checkout.