Latency Issue

Incident Report for PayTrace

Resolved

This incident has been resolved.

Thanks,
PayTrace

Posted Jun 06, 2024 - 14:34 PDT

Identified

We have identified the issue and are actively working on a solution. Further details will follow soon. Thank you for your patience and understanding.

Sincerely,
PayTrace

Posted Jun 06, 2024 - 13:52 PDT

Investigating

We are aware of the latency issue affecting sign-ins to PayTrace and the use of the Virtual Terminal. While you can still log in and process transactions, we are working tirelessly to restore normal performance.

We appreciate your patience and understanding while we resolve this issue.

Posted Jun 06, 2024 - 13:06 PDT

This incident affected: Virtual Terminal.