Please ensure your TLS Ciphers are updated by Saturday, March 11, 2023
Scheduled Maintenance Report for PayTrace
The scheduled maintenance has been completed.
Posted Mar 12, 2023 - 01:50 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 12, 2023 - 01:00 PST
We’re rotating our TLS Ciphers in order to remain in compliance with PCI standards.

What is the change and when is this happening?

PayTrace will be updating our TLS Ciphers during our maintenance window of 1 – 4 a.m. Pacific on Sunday, March 12, 2023, this change impacts merchants using our API. It also requires their TLS Ciphers to be updated to ensure their connectivity to our platform continues without interruption.

We've prepared a document with updated ciphers to help your merchants:

Once made, this update will be permanent in order for us to continue complying with PCI standards.

If your have any questions related to this PCI update, please get in touch with our Pacific NW-based 5-star Client Support team at or call (888) 806-6545.

The PayTrace Team
Posted Feb 14, 2023 - 08:36 PST
This scheduled maintenance affected: Transactional Processing (Traditional) and JSON API, Traditional API & Secure Checkout.