Processing Network EPX Degraded Performance

Incident Report for PayTrace

Resolved

This incident has been resolved.

Posted Aug 13, 2026 - 13:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2026 - 11:14 PDT

Investigating

Our systems have detected degraded performance affecting the processing network EPX. During this time, you may experience slower than normal load times or processing delays.

Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

Posted Aug 13, 2026 - 10:20 PDT

This incident affected: Virtual Terminal and Processing Networks (EPX).